Terms of Service
Welcome to The Social Key. These Terms of Service govern your use of our website and the digital marketing, creative, advertising and related services provided by The Social Key.
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By accessing our website or engaging our services, you acknowledge that you have read, understood and agreed to these Terms.
1. Website Purpose
The Social Key website provides information about our digital marketing services, including:
Content Creation
Ad Creatives
Social Media Management
Branding & Visual Design
Performance Marketing
Lead Generation
Landing Pages
Websites
Marketing Automation
Related digital marketing services
The information provided on the website is for general informational purposes and may be updated from time to time.
2. No Guaranteed Results
Digital marketing results depend on various factors, including industry, market conditions, competition, advertising budget, audience behaviour, offers, pricing and client cooperation.
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Therefore, The Social Key does not guarantee specific:
Leads
Sales
Revenue
Enquiries
Reach
Engagement
Advertising results
Return on investment
Any examples, results or performance figures shown on our website are provided for illustrative purposes and may not represent future results.
3. Services & Engagement
The scope of services provided by The Social Key will depend on the specific package, proposal, quotation or agreement accepted by the client.
Services may include:
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Social media management
Content planning and creation
Short-form video production
Ad creative development
Meta advertising
Lead generation
Landing page development
Website development
Marketing strategy
Lead funnel creation
Marketing automation
Performance reporting
The exact deliverables, timelines and responsibilities will be communicated before the commencement of the relevant engagement.
4. Client Responsibilities
To provide our services effectively, clients may be required to provide:
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Accurate business information
Brand assets
Logos and visual materials
Product or service information
Required account access
Advertising account access
Website or social media access where applicable
Timely approvals and feedback
Other information reasonably required for the project
Clients are responsible for ensuring that the information and materials they provide are accurate and legally permitted to be used.
Delays in providing information, approvals or access may affect project timelines.
5. Advertising & Campaigns
Where advertising services are provided:
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Advertising budgets are separate from our service fees unless specifically agreed otherwise.
Ad spend is generally borne by the client.
Advertising platforms control ad approval, delivery and performance.
The Social Key does not control changes made by third-party advertising platforms.
Campaign performance may vary due to market conditions, platform changes, audience behaviour and competition.
We may recommend changes to campaigns based on performance data and available information.
6. Payments & Fees
Service fees, payment schedules and applicable charges will be communicated to the client before services begin.
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Unless otherwise agreed:
Payments must be made according to the agreed payment schedule.
Work may begin after the required payment has been received.
Additional work outside the agreed scope may incur additional charges.
Advertising spend and third-party platform charges may be separate from agency fees.
Delayed payments may result in suspension or delay of services.
All fees are subject to applicable taxes where required.
7. Content & Creative Approvals
The Social Key may create marketing materials based on information and instructions provided by the client.
Clients are responsible for reviewing and approving content before publication where approval is requested.
Once content has been approved, the client is responsible for notifying The Social Key of any factual or compliance-related concerns.
The Social Key is not responsible for inaccuracies resulting from incorrect information supplied or approved by the client.
8. Intellectual Property
Unless otherwise agreed in writing:
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The Social Key retains ownership of its pre-existing templates, processes, strategies, systems, frameworks and proprietary materials.
Client-provided logos, images, videos, trademarks and other materials remain the property of the client or their respective owners.
Final deliverables may be provided to the client according to the terms of the applicable service agreement.
Third-party assets may be subject to their respective licenses and usage restrictions.
The client confirms that they have the necessary rights or permissions to provide materials used in their projects.
9. Third-Party Platforms & Services
Our services may involve third-party platforms such as social media networks, advertising platforms, website services, analytics tools and communication platforms.
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The Social Key does not control third-party platforms and cannot guarantee their:
Availability
Policies
Features
Algorithms
Advertising approval
Performance
Security
Continued operation
Changes made by third-party platforms may affect the delivery or performance of our services.
10. Limitation of Liability
To the extent permitted by applicable law, The Social Key will not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of our website or services.
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This may include losses resulting from:
Platform outages
Advertising account restrictions
Algorithm changes
Third-party service interruptions
Loss of business opportunities
Changes in market conditions
Client-provided information
Actions or decisions made by third-party platforms
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
11. Termination
Either party may terminate a service engagement in accordance with the applicable agreement or notice requirements.
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Upon termination:
Outstanding payments become due according to the applicable agreement.
Ongoing services may be discontinued.
Access to certain agency-managed assets or systems may be affected depending on the engagement terms.
Any agreed cancellation or refund conditions will apply.
12. Website Content & External Links
Our website may contain links to third-party websites, platforms or resources.
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These links are provided for convenience. The Social Key does not control or endorse the content, policies or practices of third-party websites.
We are not responsible for any loss or damage arising from the use of third-party websites.
13. Changes to These Terms
The Social Key may update these Terms of Service from time to time to reflect changes in our services, business practices or applicable requirements.
Updated Terms will be published on this page with a revised Last Updated date.
Continued use of our website or services after an update may constitute acceptance of the revised Terms, subject to applicable law.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise agreed in writing or required by applicable law.
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Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.
15. Contact Information
If you have questions regarding these Terms of Service, please contact us:
The Social Key
Digital Marketing
Email: info@thesocial-key.com
Phone: 7416899400